Fire in Margate - don't worry it was tiny
It seems a minor fire in TDCs offices at about lunchtime yesterday made life very hard for the workers in the gateway. Although the fire was quickly put out by the fire supression system fire services were on the scene and everyone got out safely.
In a side note the word from my sources tells a slightly different story from the BBC who have also reported this story. However this did not stop mentions of "diet coke" in direct reference to our emergency services being made. Clearly not everyone was having a bad time. The word on facebook is that the firemen were rather dishy but the loss of use of all computer systems in the gateway made life for staff very hard when dealing with customer inquiry. Likewise councillors were limited on what they could do too.
The gateway uses a fully automated system to manage the queue in a way that I have, in the past, been critical of. However it is often better to have a working system that can be improved than no system at all.
Loosing one building due to a small fault is understandable but to drop the entire range of services speaks to me of not understanding how to set up one's infrastructure. I consult at an affordable rate these days should TDC wish to hire someone who knows what they are doing.










